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08/04/2020

Valutazione dello stress per casa di Cura / case history

Intervento valutazione Stress Lavoro Correlato Presso Reparto Psichiatria Struttura di Cura e Assistenza

 

Cliente: Struttura di Cura e Assistenza

La situazione: Al proprio interno la struttura ospita anche un reparto Psichiatrico.

All’interno di questo reparto era stata realizzata una valutazione sullo stress lavoro correlato di primo livello, la quale ha messo in evidenza la presenza tra il personale che vi presta servizio, di livelli di stress piuttosto elevati, tali da richiedere una indagine più approfondita.

lo scopo della valutazione di II° livello è “quello di meglio definire ed individuare, attraverso il coinvolgimento dei lavoratori, le azioni correttive, poiché quelle già intraprese dopo la fase preliminare non sono state efficaci. Tal riguardo è opportuno che lo strumento scelto possieda dimensioni in grado di studiare le criticità emerse nella fase preliminare”.

I dati risultanti dalla valutazione preliminare devono quindi essere “integrati con quelli relativi alla percezione soggettiva dei lavoratori. La definizione e la quantificazione del rischio consentirà ai responsabili aziendali di definire, in collaborazione con i lavoratori o loro rappresentanti la possibilità di attuare ulteriori interventi migliorativi per le condizioni lavorative individuate come stressogene” 

La sfida: Per attuare tale valutazione è stato necessario:

·       Pianificare l’intervento con la definizione delle varie fasi del progetto di studio e dei tempi necessari

·       Definire la popolazione da indagare (per campione/settori/unità operative, ecc.)

·       Scegliere uno strumento da utilizzare (definizione del questionario, focus group, intervista semi strutturata, ecc.)

·       Definire modalità di rilevazione atte a garantire a tutti i lavoratori l’informazione, la partecipazione e l’anonimato, garantito anche dalla elaborazione dei dati in forma statistica

·       Dare una restituzione dei risultati ai dipendenti

Risultato: L’indagine ha fornito per ogni categoria professionale coinvolta specifiche indicazioni. Tali risultati parziali delle singole categorie professionali sono stati in ultima analisi accorpati per delineare temi comuni e possibili azioni di miglioramento.



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    C.F.O. at AEB Group
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    Beckhoff Automation, Italy
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    Procurement & Asset Manager - Area Europe & Russia @ Astaldi
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    Operation Manager at Zanotta SpA
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    Direttore di produzione Cartotecnica Goldprint SpA
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    CISM at International Purchasing and Supply chain management institute
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    Amministratore Delegato KME Italy
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    General Manager ASF Autolinee
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    General Manager
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    Diversey Spa
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    Responsabile amministrazione BIO-LINE CHEMICALS SRL
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    Technical manager at BIO-LINE CHEMICALS SRL
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    Andrea Armanni
    Marketing and Sales Manager at F.lli Belotti S.r.l.
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    Off Premise Regional Account Manager
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    HR Manager at Italcoppie Sensori
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    National KAM Diversey SPA